AR Specialist

Kforce is seeking an AR Specialist in Washington, DC. This role involves processing various payments, recording transactions, and resolving billing discrepancies. The specialist will manage delinquent accounts, prepare financial reports, and collaborate with internal and external teams. Key duties include cash receipt allocation, supporting monthly reconciliations, and assisting with audit inquiries, while continuously improving collection processes and system efficiency.

Must Have

• Receive and process payments for tuition, fees, auxiliary programs, financial aid, and miscellaneous receipts
• Record all payment transactions into the accounting system, including donations
• Investigate and resolve billing discrepancies, such as unapplied or misapplied payments and chargebacks
• Follow up and collect on delinquent accounts, coordinate with outside collection agencies
• Prepare regular reports on outstanding accounts receivable, including payment history
• Allocate cash receipts from multiple sources and adjust accounts for discounts, waivers, and refunds
• Support monthly reconciliation of external systems and sub-ledgers to general ledger data
• Ability to process payments, manage invoicing, and handle revenue recognition
• Skilled in reconciling sub-ledgers to the general ledger and resolving discrepancies
• Experience with delinquent account follow-up and coordination with collection agencies
• Familiarity with billing platforms, accounting systems, and Microsoft Excel

Perks & Benefits

• Medical/dental/vision insurance
• HSA
• FSA
• 401(k)
• Life, disability & ADD insurance
• Paid time off (for salaried personnel)
• Paid sick leave (for hourly employees on a Service Contract Act project)

Kforce has a client in Washington, DC that is seeking an AR Specialist. Responsibilities:

• Receive and process payments for tuition, fees, auxiliary programs, financial aid, and miscellaneous receipts via check, credit card, or ACH into the billing platform
• Record all payment transactions into the accounting system, including donations
• Investigate and resolve billing discrepancies, such as unapplied or misapplied payments and chargebacks
• Collaborate with clients and internal teams to address billing issues and escalate unresolved matters as needed
• Follow up and collect on delinquent accounts, coordinate with outside collection agencies, and prepare appropriate communications
• Prepare regular reports on outstanding accounts receivable, including payment history, and identify emerging collection issues
• Work closely with relevant departments to collect deposits and fees, update databases and billing systems, and calculate charges for new clients
• Allocate cash receipts from multiple sources and adjust accounts for discounts, waivers, and refunds
• Track payment status and research discrepancies in cash receipt postings
• Provide information on financial aid and related issues as needed
• Support monthly reconciliation of external systems and sub-ledgers to general ledger data
• Assist in preparing certificates or documentation required by clients for tuition, fees, or dependent care costs
• Inform relevant parties about the release of documents based on account status
• Serve as a backup for Accounts Payable duties when needed
• Assist with audit inquiries, including preparing schedules and supporting documentation
• Continuously evaluate and recommend improvements for collections and system efficiency
• Stay current with collection laws and techniques through professional development

Requirements

• Ability to process payments, manage invoicing, and handle revenue recognition
• Skilled in reconciling sub-ledgers to the general ledger and resolving discrepancies
• Experience with delinquent account follow-up and coordination with collection agencies
• Ensuring accurate application of receipts and documentation
• Ability to identify emerging collection issues and recommend process improvements
• Strong interpersonal skills for working with clients, internal teams, and third-party stakeholders
• Comfortable managing changing priorities and timelines
• Familiarity with billing platforms, accounting systems, and Microsoft Excel
• Understanding of collection laws and audit requirements
• Ability to manage multiple tasks and maintain accurate records